The Winning Formula
Purpose: Define what a successful outcome looks like for both the client and our team.
Activity
Winning Formula Discussion
Setup
Team Conversation
How it works
- Look at examples where RT won.
- Look at examples where the client won.
- Review methods for finding the "habital zone"
Debrief
- What does success look like for the client?
- What does success look like for support?
- Where do those overlap?